Privacy Policy

1. Introduction

Intsystems ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transportation management platform and related services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our services.

Personal Information

• Full name and contact details
• Email address
• Phone number
• Company name and business information
• Billing address and payment information

Usage Data

• Access logs and activity timestamps
• Features used and frequency of use
• Interactions with our platform

Device Information

• Browser type and version
• IP address and location data
• Device type and operating system

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our transportation management services
• To process payments and manage your subscription
• To communicate with you about updates, features, and support
• To analyze usage patterns and improve our platform
• To detect and prevent fraud and security threats
• To comply with legal obligations and enforce our terms

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

• With service providers who assist in operating our platform (hosting, payment processing, analytics)
• When required by law or to respond to legal process
• In connection with a merger, acquisition, or sale of assets
• With your explicit consent for other purposes

5. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you cancel your account, we will delete or anonymize your data within 30 days, except where retention is required by law or for legitimate business purposes such as maintaining backups or resolving disputes.

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Right to access - Request a copy of your personal data
• Right to rectification - Correct inaccurate or incomplete data
• Right to erasure - Request deletion of your personal data
• Right to restriction - Limit how we process your data
• Right to data portability - Receive your data in a portable format
• Right to object - Object to processing for certain purposes
• Right to withdraw consent - Withdraw consent at any time

To exercise any of these rights, please contact us at privacy@intsystems.com. We will respond to your request within 30 days.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

• Essential cookies - Required for basic platform functionality
• Analytics cookies - Help us understand how you use our services
• Preference cookies - Remember your settings and preferences

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

8. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

10. Google API Services

Our application integrates with Google services to provide email functionality. This section describes our use of Google user data in compliance with Google's API Services User Data Policy.

Data Accessed

When you connect your Gmail account to Intsystems, we request access to the gmail.send scope only. This limited scope allows our application to send emails on your behalf without access to read, modify, or delete your existing emails or inbox content.

How We Use Google Data

We use the Gmail send capability exclusively for the following business purposes:

• Send invoices and financial documents to your customers
• Send work orders, credit notes, and debit notes
• Send geofence alerts and notifications
• All emails are sent from your connected Gmail address on your behalf

Data Storage and Retention

We do not store, cache, or retain the content of any emails sent through Gmail. Your Gmail OAuth tokens are securely stored and encrypted to maintain your connection. These tokens can be revoked at any time through your Google Account settings at myaccount.google.com/permissions or within the Intsystems application settings.

Third-Party Sharing

We do not share, sell, or transfer any Google user data to third parties. Email content is transmitted directly from our servers to Gmail's API for delivery and is not stored, processed, or used for any other purpose including advertising or data analysis.

Your Control

You have full control over your Gmail connection. You can disconnect your Gmail account at any time from the Settings page in the Intsystems application. Upon disconnection, we immediately delete your stored OAuth tokens. You can also revoke access directly through your Google Account at myaccount.google.com/permissions.